Contact & Support

We're here to help. Choose the best way to reach us.

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Email

voicethai@proton.me

Reply within 24-48 hours

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Feedback Form

Send feedback on site

Bottom-right corner button

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Refunds & Billing

voicethai@proton.me

Subject: "Refund Request"

Frequently Asked Support Questions

How do I cancel my subscription?

Email us at voicethai@proton.me with subject "Cancel Subscription" and we'll process it within 24 hours. You can also manage your subscription through the Stripe Customer Portal link in your billing receipt.

I paid but my premium features aren't working

After successful payment, you should be automatically redirected to the activation page. If not, email us with your payment receipt and we'll activate your account immediately.

Can I upgrade/downgrade my plan?

Yes! Email us and we'll adjust your plan. Upgrades take effect immediately. Downgrades take effect at the next billing cycle.

Do you offer annual plans?

Not yet, but we're working on it. Annual plans will offer 2 months free (฿990/year for Pro, ฿1,790/year for Max). Email us if you're interested.

Business / Enterprise inquiries

For bulk licensing, API access, or custom voice needs, email us at voicethai@proton.me with subject "Enterprise".